Patient Rights and Responsibilities
Last updated: August 1, 2026.
Your rights
- Receive respectful, safe, nondiscriminatory care.
- Receive understandable information about your condition, options, risks, and care plan.
- Participate in decisions and accept or refuse treatment within legal limits.
- Know the name and role of staff involved in your care.
- Receive privacy and confidentiality.
- Request language assistance and reasonable communication aids.
- Receive information about charges, coverage, and self-pay options when applicable.
- Raise concerns or file complaints without retaliation.
Your responsibilities
- Provide complete and accurate health, medication, insurance, and contact information.
- Ask questions when instructions or recommendations are not clear.
- Follow the agreed care plan or explain when you cannot do so.
- Arrive on time and notify us when an appointment must be canceled or changed.
- Treat staff, patients, and visitors respectfully.
- Follow safety rules and applicable financial obligations.
Contact
For questions or concerns, call (305) 246-1265 or email lealmedcenter@aol.com.
